Template-Type: ReDIF-Article 1.0
Author-Name: Konstantinos Papoutsis
Author-Workplace-Name: Hellenic Institute of Transport
Author-Name: Michael Gogas
Author-Workplace-Name: Hellenic Institute of Transport
Author-Name: Eftihia Nathanail
Author-Workplace-Name: Hellenic Institute of Transport
Title: MARKET UPTAKE OF ICT USAGE IN SUPPLY CHAINS
Abstract: Information and Communication Technologies (ICT) are widely used in applications in the transport sector and especially in logistics and supply chain. However, due to the broad range
of actors interacting in supply chains and the diverse interests, it becomes very challenging to achieve positive uptake from all these stakeholders. The objective of this paper is to capture the attitude
of and impacts on different stakeholders towards the introduction of ICT into a supply chain for enhanced monitoring and information provision. This is achieved through a set of surveys addressing
all possible impacted parties : shippers, receivers and society. The survey relies on ‘stated and revealed preferences’ method and input is analysed through a simple, descriptive method. The
outcome of this survey is a clear depiction of the approach that each stakeholder group follows in order to assess the impacts of ICT usage according to the needs of each group. Also, insight is
provided regarding the citizens behaviour as consumers who face delays. The outcomes showed that the ICT adoption in supply chains is considered as beneficial by all stakeholder groups and will
assist in the mitigation of delays in the logistics environment. However, ‘shippers’ consider that they will enjoy more tangible impacts.
Volume: 42
Issue: 1
Year: 2015
Handle: RePEc:jte:journl:2015:1:42:3